This position is responsible for ensuring our patients are treated with courtesy and professionalism during their visit at Pediatrics East. This position is also responsible for ensuring that insurance information is entered correctly so that insurance claims are paid promptly. This position reviews charges submitted by physicians to ensure they are entered correctly before submitting to insurance. The Front Desk/Receptionist staff member also handles phone calls correctly and directs phone calls to the correct person in a professional manner. This position is responsible for ensuring they, as well as Pediatrics East Inc., are HIPAA compliant.
The candidate must possess:
- Excellent customer service skills
- Finance experience
- Front desk experience in healthcare is also preferred