Frequently Asked Questions

What should I do if I need lab work performed outside of your office?

As a reminder to all of our patients - if you need lab work done outside of the Pediatrics East office it is your responsibility to know the lab designated by your insurance plan. Please call your insurance carrier first as they can change reference labs without notifying you or us first.

How do I request a specialist referral? 

If your insurance company requires a referral for a specialist, please be certain that you have it in place before you see the doctor. Insurance plans will not backdate referrals, and you may be held personally responsible for charges if you do not have the referral you need.

Which credit cards does Pediatrics East accept? 

Pediatrics East accepts all major credit cards. If you want to ensure your credit card is accepted before visiting, please call our office at 901-757-3535.